Privacy Policy

Protecting your privacy

At e-bizda.com we take your privacy very seriously.
Users of e-bizda.com are protected by the Privacy Laws applicable in India.

This Privacy Policy sets out what personal information we collect, how we hold it, use it, and who we might share it with. Our Privacy Policy may change from time to time, but you’ll find the current version, in question-and-answer format, below.

Q: Who is e-bizda?

A: e-bizda is a wholly owned subsidiary of Pigtail Pundits, one of India’s most respected digital marketing agencies.

e-bizda is an international business directory and advertising service that provides business listings and leads of value to its clients. Users are free to use and profit from the listings here.

Pigtail Pundits, provides services related to digital marketing: Web site development, Web site marketing, content marketing, SEO, and Lead generation.

Q: What personal information do you collect and hold?

A: We might typically collect and store your name, current and previous addresses, phone numbers, email, work information, occupation, website preferences, web log, computer, device and connection information, e-bizda username and password, and (depending on the service.

We might also hold information about the status of your e-bizda service, as well as details about your business that you list with us.

If we ever need you to give us another person’s personal information (for example, if you’d like to give someone access to your e-bizda services), we’ll need you to let that person know. You can also tell them to contact us if they have any questions.

We do not collect or store credit card details. We use PayPal for that.

Q: How do you collect and hold personal information?

A: We may gather your personal information in a number of ways. These include:

  • directly from you through listing on this websites, phone calls, contact forms
  • from other parties (like your representatives, credit reporting agencies, social media sites, our related companies and our syndication partners)
  • from public sources
  • from your visits and clicks on our web pages or social media presences,
  • when we’re required to do so by law.

In some circumstances, if you don’t provide us with your personal information, we may not be able to help you with what you need.

We usually collect personal information straight from you (when possible).

However, we sometimes use agents or service providers to collect information on our behalf. At times, we also need to gather personal details from other companies (like directory listing data from telephone service providers) and from public documents (such as information available on the internet).

Q: How do you use my personal information?

A: We may use your personal information to:

  • check your identity
  • provide our products and services, including directory services and advertising in various media
  • manage and improve our services
  • conduct research and analysis to help improve our products, services and technologies
  • help us maintain and develop our business systems and infrastructure, and
  • promote and market services to you (sometimes even after you leave us) either by ourselves, or by our related companies.

If you don’t want e-bizda to contact you for marketing or promotions, please call us on 091 22 2686 3353. And if you’ve subscribed to receive emails or SMS/MMS from us, you’ll need to follow the unsubscribe instructions within those messages for them to stop.

Q: When do you disclose my personal information?

A: In some circumstances, we might disclose your personal information to other organisations. But we only ever do this when providing services to you, or as otherwise explained in this policy. When we do this, we take all reasonable steps to keep your information secure.

We also require our contracted service providers to comply with privacy and confidentiality obligations to help protect your personal information. These service providers may be based locally or overseas. They help us with tasks like:

  • customer enquiries
  • mailing
  • information technology
  • data verification
  • managing your advertising
  • marketing, telemarketing and sales
  • market research, and
  • website use analysis.

Q: Who else might you disclose my personal information to?

  • your authorised representatives or advisers (when you ask us to)
  • our related companies
  • our professional advisers
  • government, regulatory authorities and other organisations, as required by law
  • companies involved in a sale of our company or assets
  • telephone service providers who supply customer data for publication in our directories, and

When we do share your information with a third party, we apply rules to make sure they only use, store and disclose your information in a way that’s consistent with this policy.

Q: When might you share my personal information with e-bizda’s related companies?

A: At times we may share your personal information with companies related to business listing to help their business development, and to enable them to market their own products and services to you. This might also continue after you stop listing with e-bizda.

Our related companies will use and disclose your personal information in accordance with their own privacy policies. If you’d like to know more about these companies, their areas of business and their privacy policies please contact us to find out more.

Q: How do you handle my personal information and IP addresses in your websites, applications, and cookies?

A: When you visit our sites, our web servers record anonymous information like the time, date, URL, and content of your request. This helps us improve the structure of our websites and monitor their performance. Sometimes we use third parties to analyse this data.

When we compile these web server records, we don’t intend to collect personally identifiable information, but sometimes it’s unavoidable (for example, where an email address is incorporated into a URL that we record). Rest assured, personal information we collect in this way is not used by third party analysts or e-bizda for any purpose.

At times, we’ll also use cookies or an equivalent on our websites and apps. A cookie is a small text file that stores information on your browser or device. Usually, cookies are used so websites and apps can remember your preferences and improve your experience. We may also use them to tailor advertising to your interests. Some of the cookies on our sites are deployed by our third party analysts and advertising companies.

Sometimes cookies collect and store personal information about you. We treat this information in the same way as any other personal information. If this isn’t something you’re interested in, you can always change the settings in your internet browser to disable cookies or warn you when they’re being used. Just remember, if you do disable cookies, you might not be able to access certain areas of our websites or experience extra features.

We may also collect and manage your internet protocol (IP) address – a unique number which your computer or device uses to identify itself to third parties when it’s connected to the internet. We use your IP address to provide internet session management and uncover any misuse or fraudulent activities. It’s collected from our websites, and we may sometimes use third parties to analyse it.

Where we use natural language processing (NLP) to respond to a query you have raised through your device’s voice command system, a transcript of your voice request will be directed to our overseas NLP partner so we can fulfil your request. Your use of these services is governed by our partner’s privacy policy, which can be found on the partner websites.

These searches do not require you to disclose personal information, and, unless you choose to disclose personal information during your voice request, cannot be identified to any particular user. However, your search terms and data about the way you use the service (such as location and timing) may be used by e-bizda and its partner to improve the quality and accuracy of our and their Products and services.

Q: What happens with my privacy on third party sites?

A: This Privacy Policy applies to e-bizda and its partner websites only and we are not responsible for the content or functionality of third party sites. If you click through to a third party site from our sites, we recommend you refer to the third party’s own privacy policy.

Q: How can I correct my personal information?

A: We do everything we can to make sure the personal information we handle is correct, complete and current. But if you do spot an error, you can let us know via the contact details below. Once we know, we can update it or help you to contact the right data supplier if needed.

Q: Who should I address my question or complaint to?

A: We take the protection of our customers’ privacy very seriously. So if you have any concerns, or you think your personal information is inaccurate or has been handled in a way that doesn’t comply with Privacy Principles, please send an e-mail to privacy@e-bizda.com

We’ll investigate and respond in writing within 30 days of receiving your complaint.

If we haven’t responded within this time, or you feel dissatisfied with our reply, please contact us and we’ll let you know who can help.